Términos del servicio

Terms of Service

Last updated: May 6, 2026

Welcome to TakeStryps. We're glad you're here. These Terms of Service ("Terms") cover your use of takestryps.com (the "Site") and anything you order from us. We've tried to keep this readable, but it's still a legal document — please give it a real look before you place an order. By using the Site or placing an order, you're agreeing to everything below.

If you don't agree with these Terms, please don't use the Site or order from us.

IMPORTANT NOTICE: These Terms contain a binding arbitration agreement, a class action waiver, a one-year limitation on claims, and your consent to receive marketing calls and text messages. They affect your legal rights. Please read carefully — particularly Section 16 (Disputes) and Section 17 (Communications & TCPA Consent).

1. Who We Are

These Terms are between you and TakeStryps ("TakeStryps," "we," "us," or "our"). When we say "you" or "your," we mean you — the person browsing the Site or placing an order.

You can reach us anytime at support@takestryps.com.

2. Eligibility

You need to be at least 18 years old (or the age of majority in your state, whichever is higher) to place an order. By ordering, you're confirming you meet that bar and that everything you give us at checkout is accurate and yours to use.

3. Our Products Are Wellness Products — Not Medicine

This part is important, so we're being direct about it.

TakeStryps products are dietary supplements and wellness products. They are not drugs, not medical devices, and not intended to diagnose, treat, cure, or prevent any disease or medical condition, including any sleep disorder. Statements on our Site and packaging have not been evaluated by the U.S. Food and Drug Administration.

Before using our products, you should:

  • Talk to your doctor or a qualified healthcare provider, especially if you're pregnant, nursing, trying to become pregnant, under 18, taking any medication, anticipating surgery, or managing any medical condition.
  • Read the full ingredient list and confirm you're not allergic or sensitive to anything in the formula.
  • Stop use and contact a healthcare provider immediately if you experience any adverse reaction.

Our products are not a substitute for medical care, professional sleep evaluation, or treatment of any condition. You use our products at your own risk and based on your own judgment.

4. Orders, Pricing & Payment

Placing an order. When you place an order, you're making us an offer to buy. We accept that offer when we send you an order confirmation and successfully charge your payment method. Until then, we can decline, cancel, or limit any order at our sole discretion — including for suspected fraud, pricing errors, stock issues, shipping restrictions, suspected resale, or any other lawful reason.

Pricing. All prices are in U.S. dollars unless we say otherwise. We try hard to keep pricing accurate, but if a product is listed at an obviously incorrect price, we reserve the right to cancel the order and refund you in full, even if the order was already confirmed.

Sales tax. We collect applicable state and local sales tax based on your shipping address as required by law. Your final order total will reflect any taxes due.

Payment authorization. You authorize us, our payment processors, and our banks to charge your payment method for the full order total, including any applicable taxes, shipping fees, restocking fees, and any other charges authorized under these Terms. You confirm the payment method belongs to you and that you have the right to use it.

Failed payments. If a payment is declined, charged back, or otherwise fails, we may: (a) retry the charge against the same or any other payment method on file; (b) suspend or cancel your order or account until payment is received; (c) charge reasonable collection costs and processing fees; and (d) refer the matter to collections. You agree to keep your payment information current and to promptly notify us of any changes.

Promo codes & discounts. Promo codes are limited to one per order unless we explicitly say otherwise, can't be combined with other offers unless stated, can't be applied retroactively to past orders, and can be revoked or modified at any time.

No resale. Our products are sold for personal use only. You may not resell, redistribute, or list our products on any third-party marketplace (including but not limited to Amazon, eBay, Walmart Marketplace, or any retail channel) without our prior written authorization. If we suspect you are reselling, gray-marketing, or purchasing with intent to resell, we may immediately cancel your order, suspend your account, refuse future orders, claw back any rewards or discounts, and pursue all legal remedies available, including reporting suspected fraud to federal, state, and local law enforcement.

5. Shipping & Delivery

Where we ship. We currently ship within the United States. International orders are not available unless explicitly offered at checkout.

Processing time. Most orders ship within 1–3 business days. Delays happen — holidays, carrier issues, weather, supplier hiccups, the occasional act of God. We'll keep you posted but we can't guarantee specific delivery dates.

Risk of loss. Once we hand your package to the carrier, risk of loss and title pass to you. If the carrier loses, damages, or delays your package after pickup, that's technically between you and the carrier — but reach out and we'll do what we can to help you sort it out.

Wrong address. If you give us a wrong or incomplete shipping address and the package gets returned to us or lost, we're not responsible for re-shipping costs. Please double-check your address at checkout.

6. Returns & Refunds

We want you to be happy with your TakeStryps order. If something's not working out, here's how returns work.

Eligibility. You can request a return within 30 days of delivery. Products must be unopened, unused, and in their original packaging. For health and safety reasons, we can't accept returns of opened or used products unless the product was defective or damaged on arrival.

How to start a return. Email support@takestryps.com with your order number to request a Return Merchandise Authorization (RMA). Returns sent without an RMA may be refused or delayed.

Return shipping is on you. You are solely responsible for return shipping costs and for any loss or damage during return transit. We do not provide prepaid return labels. We will not reimburse return shipping costs under any circumstances. We strongly recommend using a trackable, insured shipping service — we cannot issue a refund for a return we never receive, and lost return shipments are entirely your responsibility.

Restocking fee. A $10 restocking fee may be deducted from your refund to cover processing and inspection.

Refund processing. Once we receive and inspect your return, we'll process your refund to the original payment method within 5–10 business days. Your bank may take additional time to post the credit.

Damaged or defective items. If your order arrives damaged or defective, email us within 7 days of delivery with photos and your order number, and we'll make it right — typically a replacement or full refund. Don't ship defective items back without contacting us first.

Non-refundable items. Original shipping fees, promo-code discounts, restocking fees, and any item marked "Final Sale" are non-refundable.

7. Chargebacks & Payment Disputes

Contact us first. If you have any issue with an order, you agree to contact us at support@takestryps.com and give us a reasonable opportunity to resolve it before initiating any chargeback, dispute, or claim with your bank, card issuer, or payment provider.

Improper chargebacks. Initiating a chargeback or payment dispute without first contacting us — or after we've offered a refund, replacement, or other reasonable resolution — is a material breach of these Terms and may also constitute fraud. By placing an order, you agree that:

  • We may dispute and contest any improper chargeback as friendly fraud, including by submitting these Terms, your order data, IP address, delivery confirmation, and any communications between us as evidence to the card network or payment processor.
  • We may share order, account, and identifying information with payment processors, card networks, banks, fraud-prevention services, and law enforcement to investigate, contest, or recover from chargebacks and payment fraud.
  • Where permitted by law, you authorize us to recover the chargeback amount, plus any chargeback fees, processor penalties, collection costs, and reasonable attorneys' fees, by any lawful means including alternative payment methods on file, collections, or legal action.
  • We may permanently ban your accounts, email addresses, payment methods, IP addresses, and shipping addresses from future orders.

Reasonable contact required. Disputing a charge as "unauthorized" when you in fact placed the order — or when an authorized user of your payment method placed the order — is fraud and will be treated as such.

8. Subscriptions & Auto-Renewal (if applicable)

If you sign up for a subscription:

  • You expressly authorize us to automatically charge your payment method on the recurring billing schedule shown at checkout, at the price then in effect, until you cancel.
  • You can cancel anytime through your account portal or by emailing support@takestryps.com. Cancellations are effective at the end of the current billing period — orders already processed before cancellation will still ship and are non-refundable.
  • We may change subscription pricing or terms with reasonable notice (typically by email at least 14 days before the change takes effect).
  • Skipped, paused, or canceled shipments don't entitle you to refunds for previously shipped orders.
  • You're responsible for keeping your billing information accurate and up to date.

9. Intellectual Property

Our IP. The Site, the TakeStryps name and logo, our product names, packaging, copy, photography, and any related content (collectively, "Our IP") are owned by us or our licensors and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws. TakeStryps® and related marks are trademarks of TakeStryps; all other trademarks shown belong to their respective owners.

Limited license. You're granted a non-exclusive, non-transferable, revocable, limited license to view and use the Site for personal, non-commercial purposes only.

You may not copy, reproduce, scrape, modify, distribute, sell, frame, mirror, reverse-engineer, or create derivative works from any part of the Site or Our IP without our prior written permission. Don't use our brand assets to promote anything that isn't ours. All rights not expressly granted are reserved.

10. DMCA / Copyright Infringement Notices

We respect intellectual property rights and comply with the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Site infringes your copyright, please send a written notice to our designated agent at support@takestryps.com with the subject line "DMCA Notice" including:

  1. Your physical or electronic signature.
  2. Identification of the copyrighted work claimed to be infringed.
  3. Identification of the allegedly infringing material and its location.
  4. Your contact information (address, phone, email).
  5. A statement of good-faith belief that the use is not authorized.
  6. A statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on the owner's behalf.

We may remove allegedly infringing content and terminate the accounts of repeat infringers.

11. Acceptable Use

When using the Site, you agree not to:

  • Break any applicable law or regulation
  • Submit false, misleading, or fraudulent information
  • Place orders using stolen, fraudulent, or unauthorized payment methods
  • Attempt to gain unauthorized access to the Site, our systems, or other users' accounts
  • Use bots, scrapers, crawlers, or automated tools to access the Site
  • Interfere with or disrupt the Site or servers
  • Use the Site or our products to harass, harm, or impersonate anyone
  • Resell, redistribute, or list our products without our written authorization
  • Engage in promo code abuse, return abuse, refund abuse, or any pattern of conduct designed to defraud us or other customers

We reserve the right to refuse service, cancel orders, or ban users at our sole discretion.

12. User Content

If you post reviews, comments, photos, or other content on the Site or tag us on social media, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, fully sub-licensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display that content (and the name submitted with it) in connection with our marketing, advertising, and the Site, in any media now known or later developed, without compensation, attribution, or notice to you. You confirm that you own or have all rights to anything you submit and that your submission doesn't violate any law or third-party right.

We may remove content at any time for any reason but are not obligated to monitor, moderate, or maintain any user content.

Any feedback, ideas, or suggestions you send us are non-confidential, and we can use them for any purpose without compensation.

13. Third-Party Links

The Site may contain links to third-party websites or services. We don't control them and aren't responsible for their content, policies, or practices. Following a link is at your own risk.

14. Disclaimers

The Site and our products are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent allowed by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We don't warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any specific result will be obtained from using our products.

Some jurisdictions don't allow disclaimers of certain warranties, so some of these may not apply to you.

15. Limitation of Liability

To the fullest extent allowed by law, TakeStryps and its owners, officers, directors, employees, agents, suppliers, service providers, and affiliates ("TakeStryps Parties") will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, lost goodwill, personal injury, or emotional distress — arising out of or related to your use of the Site or our products, even if we've been advised of the possibility of such damages.

In any case, the total aggregate liability of all TakeStryps Parties to you for any and all claims arising out of or related to these Terms, the Site, or our products will not exceed the greater of (a) the amount you paid us in the 6 months before the claim arose, or (b) $100 USD.

Some jurisdictions don't allow limitations on certain damages, so some of these limits may not apply to you.

16. Disputes — Arbitration, Class Action Waiver & 1-Year Limitations Period

PLEASE READ CAREFULLY. This section requires you to resolve most disputes with us through individual binding arbitration, waives your right to a jury trial and class actions, and shortens the time you have to bring a claim.

16.1 Informal resolution first. Before filing any formal claim, you agree to email a Notice of Dispute to support@takestryps.com (subject: "Notice of Dispute") describing the issue, your contact info, and the relief you're requesting. We agree to do the same. The parties will then attempt in good faith to resolve the dispute informally for 30 days before any formal action.

16.2 Binding individual arbitration. Any dispute, claim, or controversy arising out of or related to these Terms, the Site, our products, your purchases, or our relationship that we can't resolve informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this section. The arbitrator — not any court — has exclusive authority to decide all issues of arbitrability, including the validity, scope, and enforceability of this arbitration agreement.

16.3 Class action waiver. You and TakeStryps agree that any claims will be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, mass, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. You waive your right to a jury trial.

16.4 Mass arbitration procedures. If 25 or more similar arbitration demands are filed by or with the assistance of the same law firm, group of law firms, or coordinated organization within a 90-day period, the parties agree:

  • The AAA's Mass Arbitration Supplementary Rules and the procedures below shall apply.
  • Demands shall be administered in batches of 50, with no more than 50 demands proceeding at a time. Filing fees and administrative fees shall be assessed on a per-batch basis (one initial filing fee per batch per side), not per-demand.
  • The first batch will be selected randomly, with subsequent batches proceeding only after prior batches conclude or settle.
  • The parties will cooperate in good faith to enable efficient batched resolution.
  • This batching provision is essential to our agreement to arbitrate. If a court or arbitrator finds it unenforceable, then the entire arbitration agreement (Section 16.2 and 16.3) is void, and disputes shall instead be resolved in the courts specified in Section 16.7 — but the class action waiver and jury trial waiver remain in full force.

16.5 One-year limitations period. Except where prohibited by law, any claim or dispute must be initiated within ONE (1) YEAR after the claim arose, or it is permanently barred. This period is shorter than the statute of limitations otherwise available, and you knowingly accept this shortened period.

16.6 Exceptions. Either party may bring an individual action in small claims court for qualifying disputes, and either party may seek injunctive or equitable relief in court to protect intellectual property rights or prevent unauthorized access to the Site.

16.7 Exclusive venue for non-arbitrated disputes. Any dispute that is not subject to arbitration (or where arbitration is found unenforceable) shall be brought exclusively in the state or federal courts located in Wyoming, and you irrevocably consent to personal jurisdiction and exclusive venue there. These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

16.8 Arbitration opt-out. You can opt out of this arbitration agreement by emailing support@takestryps.com within 30 days of first agreeing to these Terms, with the subject line "Arbitration Opt-Out" and your full name, address, and order number (if any). Opting out won't affect any other part of these Terms — including the class action waiver, jury trial waiver, 1-year limitations period, and exclusive Wyoming venue, all of which remain in full force.

17. Communications & TCPA Consent

Electronic communications. By using the Site or providing your contact information, you consent to receive electronic communications from us (email, in-app, text, push notification) and agree that all such communications satisfy any legal requirement that they be in writing. You consent to electronic signatures, contracts, and records under the federal E-Sign Act and equivalent state laws, and waive any right to require a paper signature or non-electronic record.

Marketing calls and texts (TCPA consent). By providing your phone number and opting in at checkout, on a sign-up form, or via SMS keyword, you expressly consent to receive recurring marketing calls and text messages from TakeStryps and its service providers — including via autodialer, automatic telephone dialing system, prerecorded voice, or artificial voice — at the phone number you provide, even if that number is on any state or federal Do Not Call list. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel SMS or HELP for help.

Transactional communications. Even if you opt out of marketing, we may still send you transactional messages about your order, account, deliveries, and these Terms.

Call recording. Where permitted by law, calls to or from us may be monitored or recorded for quality and training purposes, and you consent to such monitoring and recording.

18. Indemnification

You agree to defend, indemnify, and hold harmless the TakeStryps Parties from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or our products, (b) your violation of these Terms, (c) your violation of any law or third-party right, (d) any content you submit, or (e) any improper chargeback or payment dispute.

19. California User Notice (Civil Code § 1789.3)

Under California Civil Code § 1789.3, California users are entitled to the following notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, CA 95834, or by telephone at (800) 952-5210. You can contact us at support@takestryps.com.

20. Termination

We may suspend or terminate your access to the Site, cancel orders, or ban your account at any time for any reason, including violations of these Terms. Sections that by their nature should survive termination — including IP, disclaimers, limitation of liability, indemnification, chargebacks, governing law, communications consent, the 1-year limitations period, and dispute resolution — will survive.

21. Changes to These Terms

We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top. Material changes will be communicated by posting a notice on the Site or by email. Continuing to use the Site after changes take effect means you accept the updated Terms.

22. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any other policies posted on the Site, are the entire agreement between you and us.

Severability. If any part of these Terms is found unenforceable, the rest stays in full effect — except that if the class action waiver is found unenforceable, Section 16 (Disputes) is null and disputes will be resolved in the Wyoming courts specified above.

No waiver. If we don't enforce a right or provision under these Terms, that's not a waiver of that right or provision.

Assignment. You can't assign or transfer these Terms without our written consent. We may assign these Terms freely.

Force majeure. We're not liable for delays or failures caused by events outside our reasonable control — natural disasters, pandemics, supply chain disruptions, carrier failures, government actions, etc.

Headings. Section headings are for convenience only and don't affect interpretation.

23. Contact Us

Questions about these Terms? Email us at support@takestryps.com — we're happy to help.

By using the Site or placing an order, you acknowledge that you've read these Terms, understand them, and agree to be bound by them — including the binding arbitration agreement, class action waiver, 1-year limitations period, and TCPA marketing consent above.